Phone Courtesy – Winning Customers Instantly
Phone courtesy needs to be rule # 1. Often the first contact you and others in your company have with
Read MorePhone courtesy needs to be rule # 1. Often the first contact you and others in your company have with
Read MoreIt was yesterday afternoon. I found myself in the middle of a technological quagmire with no way out. I felt
Read MoreLabor Day was early this year, falling on September 2nd. On that day, no one in Savannah, Georgia, where I
Read MoreIt’s possible that you are not aware of a raging debate online and in print regarding the proper email salutation.
Read MoreIt’s time to brush up on your barbeque etiquette. Memorial Day is upon us, marking the official start of the
Read MoreDeclining reimbursements, increased overhead, patient overload and the rush to litigation are but a few of the reasons to “sweat
Read MoreI watched in dismay as the man ahead of me in the grocery store checkout line verbally assaulted the cashier.
Read MoreHave you ever thought about how much rudeness may be affecting your bottom line? What is the cost to your
Read MoreDid you know that 205 billion email messages are sent every day? That’s 2.4 million every second and some 74
Read MoreTelephone etiquette is a critical ingredient to making a positive first impression. Make sure that you and everyone else who
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