Telephone Etiquette

Business Etiquette NewsletterTelephone Etiquette

Mouth Noises Over The Phone – Choose The Smile

When you talk to your clients over the phone, do you give them your full attention? Do you avoid multi-tasking, the latest of etiquette sins? If you think that what people can’t see, they can’t hear; you are wrong. Don’t text, check your email, shuffle your papers and most especially, don’t eat, chew, drink, smoke or yawn over the phone. If you want to make an impressive sound, try smiling.

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