Blog – Page 5 – Lydia Ramsey

Declining reimbursements, increased overhead, patient overload and the rush to litigation are but a few of the reasons to “sweat

Mind Your Manners Especially When Complaining

I watched in dismay as the man ahead of me in the grocery store checkout line verbally assaulted the cashier.

Have you ever thought about how much rudeness may be affecting your bottom line? What is the cost to your

Did you know that 205 billion email messages are sent every day? That’s 2.4 million every second and some 74

Telephone etiquette is a critical ingredient to making a positive first impression. Make sure that you and everyone else who

Tips for the new hire. Why? Because starting a new job can be exciting and scary. The good news is

It’s a new year, but when it comes to workplace etiquette, there aren’t any new rules. Some people haven’t

Doing business internationally is often like treading on dangerous and unfamiliar ground. If you have ever been to Disney World,

In just about every language in the world, there are words for saying “please” and “thank you”, but there are

Do you want to make a positive professional impression during the holidays? Do you want to make your clients, customers