business courtesy – Lydia Ramsey

Lydia Ramsey

Business Etiquette Business Etiquette Newsletter Email Etiquette Office Etiquette

Lydia Ramsey January 8, 2016 0 Comments business courtesy, business etiquette, email, email etiquette, etiquette expert

Email Etiquette – The Sunday Night Warriors

Just when you thought that there was nothing left to say about email etiquette, one more issue pops up. As

Business Etiquette Customer Service Office Etiquette Telephone Etiquette

Lydia Ramsey September 1, 2015 1 Comment business courtesy, business etiquette, business manners, Keeping callers on hold, telephone courtesy, telephone etiquette

How Long Are You Keeping Your Customers on Hold?

When your customers call, do they hear, “Thank you for calling ABC Company. Your call is very important to us.

Business Etiquette Business Etiquette Newsletter Customer Service Holiday Etiquette

Lydia Ramsey September 3, 2013 2 Comments business, business courtesy, business etiquette, business manners, Customer appreciation

How Do You Show Customer Appreciation?

Just the other day I had two extremely different experiences with customer appreciation. One was good; the other not so.