National Cell Phone Courtesy Observance Month

I just came across an article titled “There is a Month for That: National Cell Phone Courtesy Observance” written by Deborah St. Thomas and published in the North Branford Patch. I am delighted that someone is calling attention to the need for courtesy while using cell phones; however I feel the same way about this as I did when we celebrated business etiquette week. Shouldn’t we be courteous when using our cell phones twelve months of the year, not just in July?

Are you tired of listening to other people’s most intimate personal conversations or to the details of some business person’s latest deal or most current organizational crisis?  Have you had it with cell yell?  Does it make you crazy when someone behind you says, “Hello,” and when you turn around to respond, you find out that you are not the one being spoken to. Do you feel that you should grab your cell phone the minute the plane lands or else the people around you will think you are a nobody?

It is my experience as a business etiquette expert that the majority of people know the rules of cell phone courtesy, they just believe that they apply to others and not themselves.

What do you think?  I’d love to know.

Hire Lydia to work with your staff to improve customer service and employee relations through the use of those priceless and often over-looked soft skills called manners. Lydia is the “unstuffy” business etiquette expert who helps individuals and organizations add the polish that builds profits. We’re talking about your bottom line here.

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