Good Manners Equal Good Customer Service
Do you think that good manners and customer service are one and the same? If you answered “yes”, you’re right.
Read MoreDo you think that good manners and customer service are one and the same? If you answered “yes”, you’re right.
Read MoreToday there was an article in my local paper, the Savannah Morning News, about a new restaurant in town. While
Read MoreHow many times have you been the victim of poor customer service? At one time or another, we’ve all been
Read MoreWhen your customers call, do they hear, “Thank you for calling ABC Company. Your call is very important to us.
Read MoreToday I made my semi-annual trek to Sam’s Club to lay in supplies for the last half of the year.
Read MoreA day in the life of a businessperson can be rewarding and satisfying or it can be frustrating and stressful.
Read MoreJust the other day I had two extremely different experiences with customer appreciation. One was good; the other not so.
Read MoreThis morning the phone rang. That in itself was a surprise since I am now more accustomed to hearing the
Read MoreDuring the month of June, I must have qualified for the “Frequent Flyer of the Month” Award. I flew over
Read MoreIt happened again. Just yesterday I experienced one more glaring example of customer indifference. Please don’t misunderstand. I am not
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