The Number One Business Etiquette Faux Pas–Failure to Reply
We are living in a world where rudeness is rampant. Business people constantly violate the rules of etiquette with their
Read MoreWe are living in a world where rudeness is rampant. Business people constantly violate the rules of etiquette with their
Read MoreA subscriber recently sent me an email asking about handwritten thank you notes after the job interview. She wanted to
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Read MoreYesterday I read my friend and public relations guru Dan Janal’s weekly blog, which he titled “Email Productivity: Tips to
Read MoreJuly is national cell phone courtesy month, founded in 2002. Over the past 11 years, much has been written and
Read MoreIf you have ever been to Disney World, you are probably familiar with the attraction, “It’s a Small World.” If
Read MoreLast week my good friend and technology expert (genius, if the truth be known) Jerry Gitchel posted a blog, which he
Read MoreHave you ever said or done something awkward or unintended during an interview, a first time encounter with a potential
Read MoreImagine this: you’ve worked for hours putting together the proposal that your prospective client requested and are ready to send
Read MoreWhen you talk to your clients over the phone, do you give them your full attention? Do you avoid multi-tasking, the latest of etiquette sins? If you think that what people can’t see, they can’t hear; you are wrong. Don’t text, check your email, shuffle your papers and most especially, don’t eat, chew, drink, smoke or yawn over the phone. If you want to make an impressive sound, try smiling.
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