Tag Archives: apologizing

The Business Apology: How to Say You’re Sorry

Posted on by
Today there was an article in my local paper, the Savannah Morning News, about a new restaurant in town. While this recently opened establishment, Cotton and The Rye, is getting rave reviews for its cuisine, this article was touting their outstanding customer service. It all had to do with the art of the business apology

Read More

Apologizing With Grace

Posted on by
A sincere apology when you make a mistake is essential. Apologize immediately and be sincere. Always apologize in person or send a written note. If the mistake was serious consider sending a gift or flowers or a personalized gift. It is never too late to ask forgiveness. If you find out well after the fact

Read More