- A sincere apology when you make a mistake is essential.
- Apologize immediately and be sincere.
- Always apologize in person or send a written note.
- If the mistake was serious consider sending a gift or flowers or a personalized gift.
- It is never too late to ask forgiveness. If you find out well after the fact that you have offended someone, apologize then.
- Never give a list of excuses when you apologize just say you’re sorry.
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