Expressing Condolences during the Coronavirus Pandemic
To even suggest that these are difficult times is a classic understatement. We all know and feel the challenges and
Read MoreTo even suggest that these are difficult times is a classic understatement. We all know and feel the challenges and
Read MoreRecently there has been more than the usual attention paid to the handshake. You know, that age-old tradition of meeting
Read MoreHouse guests come in all shapes and sizes, personalities of every type and with a variety of manners from the sublime to the ridiculous. They may be friends, relatives or business associates. They could be invited for their friendship, relationship or out of obligation. The good house guest is the one who arrives with kindness and consideration that are displayed throughout their stay.
Read MoreWhen you talk to your clients over the phone, do you give them your full attention? Do you avoid multi-tasking, the latest of etiquette sins? If you think that what people can’t see, they can’t hear; you are wrong. Don’t text, check your email, shuffle your papers and most especially, don’t eat, chew, drink, smoke or yawn over the phone. If you want to make an impressive sound, try smiling.
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