busines etiquette

Business EtiquetteBusiness Etiquette Newsletter

Are You The Good House Guest Or The Nightmare In The House?

House guests come in all shapes and sizes, personalities of every type and with a variety of manners from the sublime to the ridiculous. They may be friends, relatives or business associates. They could be invited for their friendship, relationship or out of obligation. The good house guest is the one who arrives with kindness and consideration that are displayed throughout their stay.

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Business Etiquette NewsletterTelephone Etiquette

Mouth Noises Over The Phone – Choose The Smile

When you talk to your clients over the phone, do you give them your full attention? Do you avoid multi-tasking, the latest of etiquette sins? If you think that what people can’t see, they can’t hear; you are wrong. Don’t text, check your email, shuffle your papers and most especially, don’t eat, chew, drink, smoke or yawn over the phone. If you want to make an impressive sound, try smiling.

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