If it’s good to reply, isn’t it better to reply to all? No, it’s not. You should use the “Reply to All” function only if everyone on the original address list needs to know. With everyone buried in e-mail on a daily basis, no one appreciates receiving unnecessary messages.
How many times have you been part of a group that received notice of a meeting or event via e-mail asking you to reply if you can attend? The next thing you know, you are receiving messages from everyone on the list. You are afraid not to read all those e-mails in case they contain some important information that involves you. 99% of the time they don’t.
Stop and think before you reply to all. In most cases, only the sender needs to know.
Hire Lydia to work with your staff to improve customer service and employee relations through the use of those priceless and often over-looked soft skills called manners. Lydia is the “unstuffy” business etiquette expert who helps individuals and organizations add the polish that builds profits. We’re talking about your bottom line here.
Since 1996, countless people have benefited from her wisdom through keynotes, seminars and conference breakout sessions. Her Southern charm and sense of humor have made her a sought-after speaker and consultant.
Based in Savannah, Georgia, Lydia is available for national, regional and local speaking and training engagements. She has suitcase; will travel.