Business Etiquette

Graduation Ceremony – Excitement or Solemnity?

Imagine my delight yesterday when I was contacted by a reporter from wanting to interview me about proper behavior at graduation ceremonies?  The genesis of the article came from two separate incidents where parents, families and friends were accused of cheering too loudly when their family members were awarded their diplomas.

One mother was arrested for her behavior. In the other incident the graduate was denied his diploma. The full article “Pomp and consequence: Officials crack down on outbursts at graduations” describes in detail the events and the reactions.

Graduation is a time for celebration and excitement. The question raised here is just how much of a display of emotion is appropriate and at what point during the event. The ceremony itself is one of dignity, formality and solemnity.  While clapping as each graduate receives that hard-earned diploma is traditional, excessive cheering  yelling and whistling are not.  These displays of emotion should be reserved for the conclusion of the service and are generally initiated by members of the graduating class.

Managing the balance between enthusiasm and dignity is difficult. The problem in both cases was that the cheering interfered with the orderly flow of the ceremony, kept the next recipient’s name from being heard and prevented that student from receiving the recognition he deserved.

When it comes to etiquette and protocol, it is a never a matter of being stuffy or aloof.  As I stress repeatedly in my book, Manners That Sell, it is always about kindness, courtesy and showing respect for others. I think that is what was missing on these occasions.

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Photo from Savannah magazine

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Since 1996, countless people have benefited from her wisdom through keynotes, seminars and conference breakout sessions.  Her Southern charm and sense of humor have made her a sought-after speaker and consultant.

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Lydia Ramsey

Lydia Ramsey is a leading business etiquette and modern manners expert who offers seminars, keynote speeches, webinars and individual coaching. She works with corporations, associations, colleges and universities as well as individuals.

2 thoughts on “Graduation Ceremony – Excitement or Solemnity?

  • I agree that this is a time for celebrating the achievements of your child. Arresting the parent for excessive cheering is a little much. We are so proud of our children that the happiness is something that we forget to control

  • Thank you, Lydia, for posting your timely article on graduation behavior. I just wrote an article for my local newspaper about that subject and also, have a blog started on the Defining Manners Group on LinkedIn. I appreciate having your expert opinion on graduation behavior to back up my own sentiments and those of other etiquette experts across the country.

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