How Do You React to Poor Customer Service?
How often have you encountered a surly sales clerk or a sour server? Unfortunately, most of us find ourselves on
Read MoreHow often have you encountered a surly sales clerk or a sour server? Unfortunately, most of us find ourselves on
Read MoreIt’s summer time, and they’re back! Flip-flops. Maybe they never went away. They simply went into hibernation for the winter.
Read MoreRecently there has been more than the usual attention paid to the handshake. You know, that age-old tradition of meeting
Read MoreAll business people are networkers whether they realize it or not. If they’re not, they need to be or they
Read MoreTo button or not to button is the age-old question when it comes to a man’s suit coat. Some men
Read MoreTis the season to be jolly, but tis also the season for colds and flu. That makes it the season
Read MoreIt’s inevitable—the annual holiday office party. You can pretty much count on it every year. This year approximately 75% of
Read MoreAfter what has been the most divisive and disgraceful presidential primary in modern times, if not ever, when all sense
Read MoreWhen business organizations instituted business casual days in the 1990’s, they created a dilemma which lives on today. What to wear to work?
Read MoreWhen you have offended a business associate or client, a sincere apology is essential if you wish to continue the relationship and move forward.
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