Ten Rules of Flying Etiquette for the Traveling World
The recent unfortunate scuffle on United Airlines involving a passenger who was “reaccommodated”–whatever that is—has brought the focus squarely back
Read MoreThe recent unfortunate scuffle on United Airlines involving a passenger who was “reaccommodated”–whatever that is—has brought the focus squarely back
Read MoreTo button or not to button is the age-old question when it comes to a man’s suit coat. Some men
Read MoreWhen I clicked on the link to her recent blog post by my friend and colleague Melissa Gratias, I was
Read MoreTis the season to be jolly, but tis also the season for colds and flu. That makes it the season
Read MoreIt’s inevitable—the annual holiday office party. You can pretty much count on it every year. This year approximately 75% of
Read MoreIt goes without saying that this has been a difficult year with a contentious presidential primary. You probably thought that
Read MoreAfter what has been the most divisive and disgraceful presidential primary in modern times, if not ever, when all sense
Read MoreWhen business organizations instituted business casual days in the 1990’s, they created a dilemma which lives on today. What to wear to work?
Read MoreWhen you have offended a business associate or client, a sincere apology is essential if you wish to continue the relationship and move forward.
Read MoreDo you think that good manners and customer service are one and the same? If you answered “yes”, you’re right.
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