Tag Archives: thank-you notes

The Handwritten Thank-You Note

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Handwritten Notes

Handwritten notes

Do you want to make a positive professional impression during the holidays?  Do you want to make your clients, customers and colleagues feel special?  Do you want to stand out from the crowd for all the right reasons?  Then try sending a simple handwritten thank-you note to those who thought of you during the season.

Whether you received a gift, were included in a holiday party, were invited to a special meal, or were on the receiving end of an act of kindness, take time to recognize people’s thoughtfulness and generosity.

You may have been given a gift at the office party.  Perhaps a vendor delivered one in person. In both instances, you should have expressed your appreciation at the time. But go the next step and follow up with a handwritten thank-you note.

If the gift came by mail or some other form of delivery, it is even more important that you acknowledge it.  The person who sent it needs to know you received and appreciated it.

If the present came from an organization or a business group, you are not off the hook.  Some people think that when a supplier or vendor sends a gift, it doesn’t require any form of thanks.  Being the customer or client is no excuse for bad manners. 

When you were included in a holiday party or meal, always follow up with a written thank you.

Sending a handwritten thank-you note is not as daunting a task as some people make it out to be if you follow these tips.

  1. Purchase the appropriate stationery before you need it. In business, thank-you notes are traditionally written on message cards (5 x 3 ½) or correspondence cards (6 ¼ x 4 ¼) which are single white or ecru cards with your full name or monogram engraved at the top center. Another option is the fold-over note (5 ¼ x 3 ½). The front page is blank or has a monogram engraved in the center.
  2. Do not send the garden variety cards that have “Thank You” printed on the front if you want to appear polished.
  3. Keep some of your stationery on the top of your desk, as convenient as your phone and computer.  If you put it in a drawer, there is the temptation to “get to it later”.  Have your stamps next to your stationery. This assures that your notes will go out in a timely fashion—like that day or the next.

The format of a business thank-you note mirrors that of a general thank-you note. It’s simple.

  • Begin with a salutation.
  • Mention the gift, occasion or act.
  • Be specific by writing how you feel about it. What makes it special, useful or helpful?
  • Say “thank you”.
  • Compose a sentence that winds it up.
  • Add your closing.

A handwritten thank-you note trumps an email thank you every time. It gives the appearance of extra effort on your part and makes the recipient feel special. So do yourself and the generous person who sent the gift or who entertained you a favor.  Take five extra minutes to show your personal gratitude with a handwritten note. I promise that in today’s world, you’ll be among the few who do and you’ll long be remembered for your thoughtfulness and good manners.

Lydia Ramsey is a  business etiquette expert who believes it’s not about rules–it’s about relationships. She is keynote speaker, trainer and author of several books. Contact her at 912-604-0080 or visit her website: LydiaRamsey.com to find out how she can help you and your employees add the polish that builds profits.

The Vanishing Thank You Note

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A video clip from CBS News prompted me to call attention to the value of the thank you note. I have written about this topic before, but I feel I can’t stress it enough. It’s good business and it’s good etiquette.

When was the last time you wrote a note to thank someone for something they had given you or done for you? Most of you reading this probably can’t remember. Those of you who can answer positively and even document when and to whom you wrote a note of appreciation are a rare breed. The thank you note is sadly vanishing. Yet a few handwritten words of gratitude can do more for your business and personal relationships than you can imagine. Expressing your appreciation takes very little time, effort and few supplies. It will bring you unexpected returns.

Here is all you need to send that note:

  1. A quality note card
  2. A good pen
  3. A supply of stamps
  4. Ten minutes of time

Keep your writing supplies in a convenient place where they are easy to reach. The minute someone does something nice for you, gives you a gift or buys your lunch, you are ready to respond.

Your response does not need to be lengthy. A few sentences constitute a note. Just be sure you mention the gift or the action specifically, how you will use the item or how the act affected you.

Poor handwriting is not an excuse. The person who receives the note will be so impressed at your effort that they will not grade your penmanship.

Start writing notes as a business tactic. Then sit back and watch the results of adding the polish that builds profits.

professional speaker

Photo from Savannah magazine

Hire Lydia to work with your staff to improve customer service and employee relations through the use of those priceless and often over-looked soft skills called manners. Lydia is the “unstuffy” business etiquette expert who helps individuals and organizations add the polish that builds profits. We’re talking about your bottom line here.

Since 1996, countless people have benefited from her wisdom through keynotes, seminars and conference breakout sessions.  Her Southern charm and sense of humor have made her a sought-after speaker and consultant.

Based in Savannah, Georgia, Lydia is available for national, regional and local speaking and training engagements. She has suitcase; will travel.

Contact her via email at lydia@lydiaramsey.com or call 912-604-0080. Sign up for her free monthly newsletter and visit her website, lydiaramsey.com.