The big split this week between Caroline Wozniacki and Rory McIlroy has everyone talking. Of course, people love gossip and always want to know more. The two are being discreet in their responses in spite of being so large in the public eye. Calling off the wedding raises the question of what to do when the wedding is canceled and the invitations have already been sent out. The answer is  clear:

• You send out notes or cards to all the would-be guests advising them that the wedding is canceled. These should be printed on a quality card stock. In the case of Wozniacki and McIIroy it would seem unnecessary since the break-up is practically front page news. Nevertheless it is the right thing to do.
• You return any gifts that have been received, including a short handwritten note. There is no need to go into a long explanation about what happened. This, in essence,  is something of a thank you note, but with an unhappy twist.
• The bride-to-be must return the ring. No doubt, there will be another one on her finger in the future.
• You notify all the vendors you have hired as quickly as possible.
• You speak as little as possible about the break up and move on with your life.

If you were among those invited, wish each party well and refrain from prying into their business. Don’t ask questions, but listen if they want to talk.

Hire Lydia to work with your staff to improve customer service and employee relations through the use of those priceless and often over-looked soft skills called manners. Lydia is the “unstuffy” business etiquette expert who helps individuals and organizations add the polish that builds profits. We’re talking about your bottom line here.

Since 1996, countless people have benefited from her wisdom through keynotes, seminars and conference breakout sessions.  Her Southern charm and sense of humor have made her a sought-after speaker and consultant.

Based in Savannah, Georgia, Lydia is available for national, regional and local speaking and training engagements. She has suitcase; will travel.

Contact her via email at lydia@lydiaramsey.com or call 912-604-0080. Sign up for her free monthly newsletter and visit her website, lydiaramsey.com.