October is gone and so was Lydia. Did you wonder, “What happened to Lydia and where is my newsletter?” Some of my readers, including you, may have. As the pace picks up this time of the year, you may, like many of us, have a hard time believing it is already November. Labor Day seems like ages ago. Halloween just passed in a flash, and we are now looking at turkeys, cornucopias, holiday wreaths and New Year’s promotions. It all seems to move faster than Disney World’s “Space Mountain.”
October was a very busy month. I was consumed with two significant projects. I managed to publish two, not one, but two, books. The first is an eBook on holiday etiquette for business people. The second is a book, available in hard copy and electronically, that I co-authored with Bud Bilanich, “The Common Sense Guy.” All this while traveling from coast to coast to offer business etiquette programs to a variety of clients.
Here are a few tips to guide you:
- Plan to sign each business greeting card personally and add a short hand-written note.
- Attending the holiday office party is not a choice. It is a business requirement.
- Know how to make proper introductions at business events, in and out of the office.
- When entertaining business guests, give your client the seat with the best view.
- When toasting, the person being toasted remains seated and does not raise a glass.
Hire Lydia to work with your staff to improve customer service and employee relations through the use of those priceless and often over-looked soft skills called manners. Lydia is the “unstuffy” business etiquette expert who helps individuals and organizations add the polish that builds profits. We’re talking about your bottom line here.
Since 1996, countless people have benefited from her wisdom through keynotes, seminars and conference breakout sessions. Her Southern charm and sense of humor have made her a sought-after speaker and consultant.
Based in Savannah, Georgia, Lydia is available for national, regional and local speaking and training engagements. She has suitcase; will travel.