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Business Etiquette and Modern Manners

Do you have competitors?  Do they offer the same services and products as you?  Whether you are a large corporation, a non-profit association, a small business or a solo-preneur, do you have what it takes to set you and your employees apart from your competition?

Do you know  the secret to getting ahead of the pack and increasing your bottom line?  You may  think that the answer lies in skills, education and expertise. All of those are important, not to be overlooked; but studies have proven that the key to success lies in interpersonal skills.

The way you interact with others, whether they are your clients, customers, employees or co-workers are critical. What distinguishes an ordinary professional from an extraordinary one is  understanding and practicing modern manners, business etiquette and professional conduct in the workplace.  The combination of all three will result in extreme customer service, repeat clients and higher profits.

Lydia Ramsey with over three decades as an international business etiquette and modern manners expert is just the person who can help you and your organization develop the soft skills needed to outclass and outlast your competition.  Her business etiquette courses, which have been offered around the globe, provide the tools to take your business to the next level.

Visit About Lydia to learn more about Lydia and why she is qualified to help you and your organization add the polish to build profits.

Lydia’s mantra, “Business etiquette is about relationships;  not about rules” is the cornerstone of all her presentations. Whether she is dealing with organizations, teams or individuals, her focus remains on the art of personal presentation and individual interaction.

She customizes her modern manners and  business etiquette training to her client’s unique needs through interviews and detailed research with you and your associates.  Her southern charm and humor makes her presentations engaging, fun and memorable.

Clients come to her for help with:

  • Creating  positive first impressions
  • Communicating with courtesy
  • Using the Internet professionally
  • Focusing on telephone courtesy
  • Dressing professionally whatever the occasion
  • Dining for profit in the business environment
  • Networking with polish and professionalism
  • Understanding proper etiquette in the complex world of social media

Who benefits from working with Lydia?

  • front line staff
  • sales teams
  • customer service reps
  • new hires
  • rising leaders
  • company executives.

Contact Lydia for your specific needs and explore our site to learn how you can incorporate business etiquette, professional conduct and modern manners into your goals for success.

Specializing in the Details That Open Doors and Close Deals!

“I have had the pleasure of attending two of Lydia Ramsey’s Etiquette Programs and they have been the best investments of my professional career. Not only are Lydia’s courses extensive, but she demonstrates how one should act in a proper manner without being pretentious. These courses have provided me with the requisite social skills for successfully navigating all- important business lunches and dinners with confidence. Simply put, Lydia’s programs are terrific!”

Dr. Richard J. Chacon
Department of Sociology & Anthropology
Winthrop University