Telephone Etiquette is Crucial to Customer Service
Telephone etiquette is a critical ingredient to making a positive first impression. Make sure that you and everyone else who
Read MoreTelephone etiquette is a critical ingredient to making a positive first impression. Make sure that you and everyone else who
Read MoreTips for the new hire. Why? Because starting a new job can be exciting and scary. The good news is
Read MoreIt’s a new year, but when it comes to workplace etiquette, there aren’t any new rules. Some people haven’t
Read MoreDoing business internationally is often like treading on dangerous and unfamiliar ground. If you have ever been to Disney World,
Read MoreIn just about every language in the world, there are words for saying “please” and “thank you”, but there are
Read MoreDo you want to make a positive professional impression during the holidays? Do you want to make your clients, customers
Read MoreHoliday gift-giving in the workplace is a thoughtful way of letting colleagues and clients know that you value the business
Read MoreIf you want to get a reaction from someone, all you have to do is say, “voice mail”. I used
Read MoreMuch has been written about the art of conversation. Engaging strangers comes easily to some people. For others, it is
Read MorePunctuality came to mind last week as I was racing down the road to get to an appointment, I had
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