Etiquette Dilemmas Created by Coronavirus
We are now in the sixth month of the Corona Pandemic and etiquette dilemmas abound. People have begun to venture
Read MoreWe are now in the sixth month of the Corona Pandemic and etiquette dilemmas abound. People have begun to venture
Read MoreYou’ve worked hard crafting your email so that your message is clear, your tone is correct, your format is inviting,
Read MoreTips for the new hire. Why? Because starting a new job can be exciting and scary. The good news is
Read MoreWhen your customers call, do they hear, “Thank you for calling ABC Company. Your call is very important to us.
Read MoreJust the other day I had two extremely different experiences with customer appreciation. One was good; the other not so.
Read MoreJuly is national cell phone courtesy month, founded in 2002. Over the past 11 years, much has been written and
Read MoreWhen you talk to your clients over the phone, do you give them your full attention? Do you avoid multi-tasking, the latest of etiquette sins? If you think that what people can’t see, they can’t hear; you are wrong. Don’t text, check your email, shuffle your papers and most especially, don’t eat, chew, drink, smoke or yawn over the phone. If you want to make an impressive sound, try smiling.
Read MoreNow is the time when you should be sending out your holiday business cards. You can wait until the last minute if
Read MoreSummer officially arrives on June 20th, and once again what to wear to work is a hot topic. Understandably, we
Read MoreWhen dining out on business, your table manners can make the difference between success and failure. Whether you are working
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