The New Year is Thank You Note Season
Now that the holidays are almost over, and we find ourselves in the new year, it’s time to start sending
Read MoreNow that the holidays are almost over, and we find ourselves in the new year, it’s time to start sending
Read MoreLately I have begun to wonder if punctuality is my habit. Last week, I found myself racing to get to
Read MoreYou’ve worked hard crafting your email so that your message is clear, your tone is correct, your format is inviting,
Read MorePhone courtesy needs to be rule # 1. Often the first contact you and others in your company have with
Read MoreLabor Day was early this year, falling on September 2nd. On that day, no one in Savannah, Georgia, where I
Read MoreIt’s possible that you are not aware of a raging debate online and in print regarding the proper email salutation.
Read MoreIt’s time to brush up on your barbeque etiquette. Memorial Day is upon us, marking the official start of the
Read MoreDeclining reimbursements, increased overhead, patient overload and the rush to litigation are but a few of the reasons to “sweat
Read MoreHave you ever thought about how much rudeness may be affecting your bottom line? What is the cost to your
Read MoreDid you know that 205 billion email messages are sent every day? That’s 2.4 million every second and some 74
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