Tag Archives: business etiquette

Holiday Gift-Giving in the Office

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Holiday gift-giving in the workplace is a thoughtful way of letting colleagues and clients know that you value the business relationship you share. But gift-giving comes with its risks. When a present is too expensive or is too personal, even the best intentions can backfire. Knowing the answers to the following questions will take the

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Press One and Go Directly to Voice Mail Jail

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Stuck in voice mail jail If you want to get a reaction from someone, all you have to do is say, “voice mail”. I used to think that was odd because voice mail is one of the most efficient and effective communication tools we have today. Then I realized that for

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Conversation Creator Or Conversation Killer?

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Much has been written about the art of conversation. Engaging strangers comes easily to some people. For others, it is a nightmare to start a dialogue and keep it going.  In the business world, good conversation skills are a must if you want to build relationships with your clients and your colleagues.   Like so much

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Punctuality: A Must for the Polished Professional

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Punctuality came to mind last week as I was racing down the road to get to an appointment, I had a sudden revelation. This is not uncommon for me. It has become a regular occurrence. I am never late–well, almost never, but I often arrive at meetings or appointments with only moments to spare. Living

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Developing New Habits to Mind Your Manners

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  January is typically the month when most people think about making resolutions or setting goals for the New Year. With all good intentions, resolutions soon go by the wayside, and we continue in our old ways. By now yours are probably nothing more than a distant memory. Why not take a new approach?  Instead

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Holiday Gift-Giving in the Office – Do’s and Don’ts

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There is enough stress during the holiday season without worrying  about how to handle gift-giving in the office.  More than a few people struggle with this issue every year. Do any of the following questions ring a seasonal bell with you? Should you give a gift to everyone you work with? Do you need to

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Customer Service Means Taking The Heat

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Customer Service Are you good at taking the heat when your customers lose their cool? Have you ever noticed that no matter how hard you try to please and provide good customer service; there are people who seem determined to be difficult?  These people get downright cranky or out and out

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Etiquette Rules: Don’t be the Menace in the Office Kitchen

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An office kitchen can be one of the biggest workplace problems when people don't observe basic etiquette guidelines. If you are among the lucky ones who happen to work for a company that offers an office kitchen for your convenience, you know what the challenges are.   You go to put your sandwich in the

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Summer Office Attire: What to Wear When the Temperature Rises

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Business man pulling tie in front of ventilator at office. It’s summertime, and while the living is supposed to be easy, deciding on your summer office attire, what to wear to work, is not. Our more casual world makes it difficult to know, on any given day, how to dress for

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A Different Perspective on Business Networking

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All business people are networkers whether they realize it or not.  If they’re not, they need to be or they will soon be out of business. Some people are more effective at business networking than others. They work at it with purpose while others wander aimlessly through the process. When and where can you find

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