Presentations by Lydia Ramsey, Business Etiquette Expert

business etiquette expertLydia Ramsey, is a business etiquette speaker and trainer, and the founder of Manners That Sell™, a firm offering keynotes, seminars and workshops to corporations, professional associations, government agencies and colleges and universities.

Business etiquette presentations are designed for organizations that want their people to be at ease in any business situation and to represent them well in the marketplace. Lydia understands that in today’s highly competitive world, good business manners matter more than ever. Presentations are tailored to each audience and professional handouts are always provided to all audience members.

The following presentations can be presented as a Keynote or Workshop. Click the “View Presentation Details” link below each presentation to learn more about each program.

How to Conduct Yourself like a Polished Professional
Master the details that open doors… and close deals!

Are you and your employees smoothing the way to  happier customers and greater profits…or are you making it easy for someone else to win over your best clients and  biggest accounts?  This is the business etiquette course you need to outclass and outlast your competition!
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Minding Your Medical Manners

Declining reimbursements, increased overhead, implementation of the Affordable Care Act, the rush to litigation are but a few of the reasons to “sweat the small stuff” in the medical arena. If you don’t think you need to pay attention to the details when it comes to making your patients happy as well as healthy, think again. If ever there was a time to mind your medical manners, it’s now.
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Dine Like A Pro – Eat Like Your Career Depends On It
“What is your bread doing on my plate?”

You can have your cake and eat it, too. Just make sure it’s your cake and you’re using the right fork. This interactive business dining presentation conducted over a four-course meal arms you with a full menu of strategies that will have your clients eating out of your hand, so to speak.
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Networking – How to Meet, Greet and Connect like a Pro
Mingling with Confidence

Learn how to prepare for and profit from any networking opportunity, whether it’s a planned event or a chance encounter in an elevator. Being comfortable talking with others on a professional and personal level helps you develop more profitable relationships. Don’t leave home without these must-have strategies and techniques..
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Pay Attention to Your Online Presence
From Email Rules to Social Media Manners

In this world of technology, more and more business communication takes place over the phone, Internet, online and via social media. While meeting with your clients and your co-workers face to face is the most effective means of creating and building relationships, it is not always possible to be there in person.  Learn how to use technology to build relationships and close deals online…
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Working with You is Killing Me – Resolving Conflict in the Office
“What are you doing in my cubicle again?”

People don’t leave work; they leave people. Your employees deal with issues facing any close-knit family: personal space, sharing supplies, kitchen privileges, cleaning up after themselves, and more. It’s not the big issues, but little courtesies that keep your team running smoothly… or it’s the lack of them that send your people over the edge into resentments, conflicts, and all-out feuds.
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From the Classroom to the Boardroom
Etiquette Programs for College and University Students

Give your students what they need most right now – Manners That Sell! We reveal the skills and polish each of your students needs to graduate from the classroom to the boardroom. From shaking hands to buttering bread and everything in between, we cover it all.
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What Clients have to say…

“Lydia is the best I know at helping people keep their feet out of their mouth and their eyes on the goal of doing business professionally. I have seen the results of her training and highly recommend her to all levels from entrepreneur to upper management.”

—Dr. Elizabeth Hoit-Thetford, Manager of Training, Georgia Ports Authority

“Lydia Ramsey was a huge hit. The buzz about the event went on all afternoon and even days afterward. The business etiquette skills presented by Lydia offered all who attended a competitive advantage in the job market.?

Lisa D. McNary, Ph.D., Business Division, LaGrange College

“Lydia Ramsey is a dynamic speaker, an experienced trainer and an expert in the field of business etiquette. I have had the pleasure of seeing her “in action” and appreciating her many skills. Without hesitation, I can recommend her services with a guarantee that the results will be pleasing and productive.”

Nancy Williams
Columbus Women’s Network

“Mrs. Bush was so pleased with meeting you and with the comfortable gathering you facilitated. My deepest regret is that we should have arranged you for an entire afternoon. We all have much to learn from you.

I look forward to your return to Tallahassee soon.”

Kindest regards,

Gail Campbell
Executive Assistant to the First Lady, Mrs. Columba Bush

Call Lydia Now!

Call or connect with Lydia now for more details on how to make your next event memorable and meaningful. 912-598-9812