Elegant businessman buttoning his suit coat. To button or not to button is the age-old question when it comes to a man’s suit coat. Some men seem to know when to button, when to unbutton and which button to button under which circumstances. Others don’t seem to get it all. Perhaps
Tis the season to be jolly, but tis also the season for colds and flu. That makes it the season to practice the etiquette of cold and flu for your sake and that of others. While you are spreading joy and goodwill, be careful that you are not spreading germs as well. At this time
It’s inevitable—the annual holiday office party. You can pretty much count on it every year. This year approximately 75% of bosses are planning to treat their employees to what they deem to be a festive celebration. For some, this is a much anticipated and eagerly awaited event. For others, not so much. They would rather
After what has been the most divisive and disgraceful presidential primary in modern times, if not ever, when all sense of human kindness, courtesy, etiquette and good manners have been abandoned, we are coming to the end. By that I mean the end of the primary; certainly not the end of the election. Tuesday the
When business organizations instituted business casual days in the 1990’s, they created a dilemma which lives on today. What to wear to work?
When you have offended a business associate or client, a sincere apology is essential if you wish to continue the relationship and move forward.
Do you think that good manners and customer service are one and the same? If you answered “yes”, you’re right. Isn’t it amazing how many people don’t seem to understand that today? Everywhere you turn, there is someone with a horror story about customer service. Any businessperson who doesn’t believe that good customer relations are
My rule of thumb for how long you should wait for someone who is late is 25 to 30 minutes. After 30 minutes, you can move on with your day or evening. At that point this is pretty much a no-show. The length of time you should wait is no different for family or friends
When a colleague, co-worker or business associate loses a family member, do you find yourself stuck on the etiquette of sympathy? Do you wonder how you should handle this kind of situation? Do you worry that you will use the wrong words or that you will intrude on the other person’s grief? As a result,
I am thrilled to welcome as my guest blogger this week, Melissa Gratias, productivity expert. It is no mystery why I was drawn to her. Who among us could not benefit from her skills, especially when it comes to managing our email? I am confident you will find her blog immensely helpful as you try