Category Archives: Business Etiquette

Punctuality: A Must for the Polished Professional

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Punctuality came to mind last week as I was racing down the road to get to an appointment, I had a sudden revelation. This is not uncommon for me. It has become a regular occurrence. I am never late–well, almost never, but I often arrive at meetings or appointments with only moments to spare. Living

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The Office Romance: Danger or Opportunity

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Heart shaped box of chocolate truffles with red roses Spring may not have sprung yet, but this is definitely the month when love and romance are in the headlines. Everything is coming up roses and chocolate–covered strawberries. Perhaps your thoughts are turning to an office romance. Maybe the co-worker in the

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Developing New Habits to Mind Your Manners

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  January is typically the month when most people think about making resolutions or setting goals for the New Year. With all good intentions, resolutions soon go by the wayside, and we continue in our old ways. By now yours are probably nothing more than a distant memory. Why not take a new approach?  Instead

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Handwritten Notes – How to Stand Out in Business

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When was the last time you received a handwritten note from a business associate?  It may be so long ago that you can't remember. On the other hand, if you have received one lately, you know exactly who sent it and when. If you are looking for ways to stand in business, be noticed by

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How Do You React to Poor Customer Service?

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How often have you encountered a surly sales clerk or a sour server? Unfortunately, most of us find ourselves on the receiving end of poor customer service more frequently than we’d like.  Some people just seem to show up for work in a bad mood. Like your mother used to say, “They act like they

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Flip-Flops: Are They Appropriate in the Office???

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It’s summer time, and they’re back!  Flip-flops. Maybe they never went away. They simply went into hibernation for the winter.  I suspect you know what I am talking about--those shoes that have nothing to hold them to your foot except a little piece of material across or between your toes. Flip-flops, slides or whatever you

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The Drama of the Handshake

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Recently there has been more than the usual attention paid to the handshake. You know, that age-old tradition of meeting and greeting by extending one’s hand to another. After centuries it appears that not everyone has perfected the practice. It doesn't seem that it would be hard to get it right; but if your experience

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A Different Perspective on Business Networking

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All business people are networkers whether they realize it or not.  If they’re not, they need to be or they will soon be out of business. Some people are more effective at business networking than others. They work at it with purpose while others wander aimlessly through the process. When and where can you find

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A Man’s Suit Coat: To Button or Not to Button

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Elegant businessman buttoning his suit coat. To button or not to button is the age-old question when it comes to a man’s suit coat. Some men seem to know when to button, when to unbutton and which button to button under which circumstances. Others don’t seem to get it all. Perhaps

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The Etiquette of Cold and Flu Season

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Tis the season to be jolly, but tis also the season for colds and flu. That makes it the season to practice the etiquette of cold and flu for your sake and that of others. While you are spreading joy and goodwill, be careful that you are not spreading germs as well. At this time

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