Category Archives: Business Etiquette

How Do You React to Poor Customer Service?

Posted on by
How often have you encountered a surly sales clerk or a sour server? Unfortunately, most of us find ourselves on the receiving end of poor customer service more frequently than we’d like.  Some people just seem to show up for work in a bad mood. Like your mother used to say, “They act like they

Read More

Flip-Flops: Are They Appropriate in the Office???

Posted on by
It’s summer time, and they’re back!  Flip-flops. Maybe they never went away. They simply went into hibernation for the winter.  I suspect you know what I am talking about--those shoes that have nothing to hold them to your foot except a little piece of material across or between your toes. Flip-flops, slides or whatever you

Read More

The Drama of the Handshake

Posted on by
Recently there has been more than the usual attention paid to the handshake. You know, that age-old tradition of meeting and greeting by extending one’s hand to another. After centuries it appears that not everyone has perfected the practice. It doesn't seem that it would be hard to get it right; but if your experience

Read More

A Different Perspective on Business Networking

Posted on by
All business people are networkers whether they realize it or not.  If they’re not, they need to be or they will soon be out of business. Some people are more effective at business networking than others. They work at it with purpose while others wander aimlessly through the process. When and where can you find

Read More

A Man’s Suit Coat: To Button or Not to Button

Posted on by
Elegant businessman buttoning his suit coat. To button or not to button is the age-old question when it comes to a man’s suit coat. Some men seem to know when to button, when to unbutton and which button to button under which circumstances. Others don’t seem to get it all. Perhaps

Read More

The Etiquette of Cold and Flu Season

Posted on by
Tis the season to be jolly, but tis also the season for colds and flu. That makes it the season to practice the etiquette of cold and flu for your sake and that of others. While you are spreading joy and goodwill, be careful that you are not spreading germs as well. At this time

Read More

Ten Tips for Surviving the Holiday Office Party

Posted on by
It’s inevitable—the annual holiday office party. You can pretty much count on it every year. This year approximately 75% of bosses are planning to treat their employees to what they deem to be a festive celebration. For some, this is a much anticipated and eagerly awaited event. For others, not so much. They would rather

Read More

Etiquette and Good Manners Post Election 2016

Posted on by
After what has been the most divisive and disgraceful presidential primary in modern times, if not ever, when all sense of human kindness, courtesy, etiquette and good manners have been abandoned, we are coming to the end. By that I mean the end of the primary; certainly not the end of the election. Tuesday the

Read More