Today there was an article in my local paper, the Savannah Morning News, about a new restaurant in town. While this recently opened establishment, Cotton and The Rye, is getting rave reviews for its cuisine, this article was touting their outstanding customer service. It all had to do with the art of the business apology
Just when you thought that there was nothing left to say about email etiquette, one more issue pops up. As the use of email continues to increase, so do the rules for using it courteously and professionally and for practicing good email etiquette. The first article that I ever wrote on this subject for the
When it comes to communication, there are a more than enough choices today. When it comes to communicating with your clients and prospects, success lies in knowing what they prefer. It is about the client, not about you.
Are you someone who suffers from "minglephobia" or fear of networking? If so, here are nine tips to help you become confident and comfortable at any networking event.
House guests come in all shapes and sizes, personalities of every type and with a variety of manners from the sublime to the ridiculous. They may be friends, relatives or business associates. They could be invited for their friendship, relationship or out of obligation. The good house guest is the one who arrives with kindness
Replying to invitations seems to be a lost art these days. When you receive an invitation, do you know when and how to reply? Do you understand the difference between "RSVP" and "Regrets Only?" These business etiquette tips will help you come across as a polished professional whose professional conduct is beyond question.
Romance in the office has always been and forever will be a sticky issue. Is it a good idea, personally and professionally, to be involved with a co-worker? If you think you are ready to pursue a relationship, read this article before you make a move.
Are you confused about whom to tip and how much during this holiday season? Holiday tipping has become a tradtition. It is the way we show those who provide us with valuable service throughout the year that we appreciate them and what they do for us.
Are you confused about the do's and don'ts of business etiquette during the holidays? Do you wonder about the rules for sending holiday greeting cards, how to handle yourself at the office party and what to do about gift-giving in the office? If so, this week's newsletter holds the answers to many of your questions.
May you all have a Happy Thanksging